FAQs
Do the Platinum Electric heaters come with a controller?
No, the controllers can be purchased as an additional accessory.
Can I install the Platinum Electric heater myself?
No, the heater must be installed by a licensed technician.
What is radiant heat?
Radiant heat works like the sun. Instead of heating the air around you, it heats people and objects. This makes radiant heat more effective as an outdoor heating source, as it is less likely to be affected by the wind.
Can the Platinum Electric Heater get wet?
Although our Platinum Electric heaters are made from premium 304 stainless steel and engineered for longevity, Bromic recommends that they are best mounted under cover and not directly exposed to rain, snow and salt mist to ensure they maintain their aesthetic appeal.
What mounting options are available?
This slim electric heater can be either wall mounted, pole mounted or recessed into the ceiling. Each heater is supplied with an 8″ stainless steel pole. Recessing kits and longer poles for high ceilings can be ordered separately. Please refer to our instruction manual or contact our friendly design team to find out which installation and height is right for you.
Are Platinum Electric heaters suitable for boats & yachts?
Standard Platinum Electric heaters are not suitable for coastal and marine environments including on boats and yachts as 304 grade stainless-steel is susceptible to corrosion within these environments. Bromic does offer a marine grade Platinum Electric Marine heater that is constructed of 316 marine grade stainless-steel that is suitable for coastal and marine environments including installation aboard vessels. Learn more here: Weatherproof Outdoor Electric Heater (bromic.com)
How many Platinum Electric heaters do I need?
The number of Platinum Electric heaters needed depends entirely on the size and layout of the space, as well as the size and wattage of the heaters you are installing. Let our heating experts create the perfect heat layout of your space by utilizing our Complimentary Design Service.
Do Platinum Electric heaters need ventilation?
The Platinum Electric heater series does not require ventilation as there are no harmful biproducts such as gasses released into the air. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.
Are Platinum Electric heaters weather resistant?
Yes, Bromic’s Platinum Electric slim infrared heaters are designed to be weather resistant with a fully sealed heater body to protect internal elements. The heaters are constructed from premium 304 grade stainless steel. IP certified for outdoor use, making them durable and reliable, even in various weather conditions.
Can I use Platinum Electric heaters in an enclosed space?
The Platinum Electric outdoor heaters can be used in enclosed patios as they require no ventilation. Please refer to the corresponding Installation Manual to ensure proper clearances are met for safe operation.
What are the clearance requirements for Platinum Electric heaters?
Consult the product installation manual for specific clearance requirements, as these guidelines are crucial for safe and efficient operation. Generally, proper clearances are necessary to prevent hazards, ensure safety, and maintain the longevity of the heaters.
Are Platinum Electric heaters energy efficient?
In general, electric outdoor heaters are the most energy efficient option for outdoor heating. The energy consumption of Platinum heaters depends on the specific model and the heat output you require. Specific energy consumption figures can be found in the product specifications for each Platinum heater model.
Can I leave a Platinum Electric heater on all night?
While Bromic’s Platinum heaters are designed for extended outdoor use, it is generally not recommended to leave any outdoor heater on overnight for safety reasons. We recommend turning off the Platinum heaters when not in use and following the installation manuals for safe operation and maintenance. Afraid you will forget, check out Bromic’s control options.
